Terms of Service

These terms govern your engagement with BespokeForge (“we”, “us”, “our”) and your use of this website. By engaging us or using this site, you agree to them.

1. Services

BespokeForge provides technical services across infrastructure, web presence, data systems, and automation, under three engagement models: Build, Optimize, and Operate. The scope, deliverables, and timeline of any engagement are agreed in writing before work begins.

2. Engagements and scope

Each engagement is defined by a written proposal or statement of work. Work outside the agreed scope is handled as a separate engagement or a documented change, agreed before it proceeds. We do not begin chargeable work without written agreement on scope and price.

3. Fees and payment

Fees are quoted and invoiced in euro (EUR). Unless otherwise agreed in writing, project engagements are billed 50% on commencement and the balance on delivery or the agreed milestone. Operate and retainer engagements are billed monthly in advance. Invoices are payable within the period stated on the invoice; overdue accounts may pause active work until settled.

4. Your responsibilities

You agree to provide the access, information, and decisions reasonably required for us to perform the work, and to confirm you hold the rights to any materials, credentials, or systems you ask us to work on. Delays in access or feedback may affect agreed timelines.

5. Intellectual property

On full payment for an engagement, ownership of the custom deliverables produced specifically for you transfers to you, except for: (a) third-party components, which remain under their own licences; and (b) our pre-existing tools, frameworks, and methods, which we retain and license to you on a non-exclusive basis as part of the deliverables.

6. Confidentiality

Each party will keep the other’s non-public information confidential and use it only to provide or receive the services. This obligation continues after the engagement ends.

7. Warranties and disclaimers

We perform our services with reasonable skill and care. Except as expressly stated, the services and this website are provided “as is” without further warranties. We do not warrant uninterrupted or error-free operation of any system, particularly where it depends on third-party providers.

8. Limitation of liability

To the extent permitted by law, neither party is liable for indirect or consequential loss. Our total liability arising from an engagement is limited to the fees paid for that engagement. Nothing here limits liability that cannot be limited by law.

9. Term and termination

Either party may terminate an engagement with written notice as set out in the relevant agreement. On termination you remain responsible for fees for work performed up to that date. Operate and retainer agreements may be cancelled with the notice period stated in the agreement.

10. Governing law

These terms are governed by the law of the jurisdiction in which BespokeForge is established, and disputes are subject to the exclusive jurisdiction of its courts, without affecting any mandatory rights you may have under local law.

11. Changes to these terms

We may update these terms from time to time. The version published here applies to engagements entered into after it is posted.

12. Contact

Questions about these terms? Reach us through the contact page.

Last updated June 2026. This is a general framework, not legal advice; have it reviewed against your jurisdiction and circumstances before relying on it.