Automation

Someone retypes the same enquiry every morning.

Copying, chasing and re-entering are jobs a system should do. BespokeForge automates those business processes with tools you own, that tell a person when they fail, and that never send a quote, ship an order or spend money without a person's approval.

Start with the audit See the work
One run, start to finishExample
  1. 09:02:11Enquiry receivedWebsite form, Rotterdam
  2. 09:02:12Added to the CRMWith its source and service
  3. 09:02:13Customer told it arrivedAn acknowledgement, sent
  4. 09:02:14Routed to the right personService team, south
  5. 09:03:40Approved by a personThe quote, before it is sent
What changes

The same work, without the retyping.

The steps stay the same. Who does them changes.

By hand, every dayAutomated, and watched
By hand, every dayCopy the enquiry from the inbox into the CRMAutomated, and watchedArrives in the CRM with its source
By hand, every dayReply to say it arrived, when someone remembersAutomated, and watchedAcknowledged within seconds
By hand, every dayForward it to whoever handles that areaAutomated, and watchedRouted by service and place
By hand, every dayChase the quote that went quietAutomated, and watchedA reminder when a quote goes quiet
By hand, every dayRebuild the weekly numbers by handAutomated, and watchedThe report is already there on Monday
Built to be owned

Automation you can hand to someone else.

You own itSelf-hosted, documented and exportable. Nothing locked inside a vendor account.
Failures reach a personA run that fails raises an alert, so nothing breaks quietly.
People approve what mattersSending, shipping and spending wait for a person. Everything else runs.
Written downEvery workflow described in plain words, so the next person can follow it.
What it covers

Three ways the work leaves people's hands.

CRM setup and automationA CRM that does the follow-up it was bought to do.What it involves Workflow engineeringProcesses that run without someone running them.What it involves System integrationsYour tools, talking to each other properly.What it involves

Each is scoped from the audit. When one of them is all you need, it is quoted then.

In production at Ampy

Automations that run every day, and tell a person when they fail.

What the automations do for Ampy every day, never how they are built.

Ampy 4 from 1 town pages published from one location entry, and withdrawn with it ampy.se, since September 2026
Ampy 1 route for every enquiry, from every tool and every town site ampy.se, since August 2026
Ampy 8,140 automated runs in two weeks, 99.7% of them successful Ampy's automation platform, 20 September to 4 October 2026
How it runs

Built once, then run by the person who built it.

  1. The audit

    €450, fixed. Twenty-five minutes first, free. The written record is yours whatever you decide.

  2. The build

    A scope and a price agreed before work starts.

  3. Operate

    A retainer keeps the engineer who built or took on the system on it, for as long as the business depends on it.

Work in this discipline

In production, not in a slide.

Case study · Ampy Enquiries routed, acknowledged and tracked without anyone retyping them. The first automation behind Ampy's booking was built here, and grew into the platform Ampy runs today. Read the case study
Questions

Questions this usually comes down to

It raises an alert to a person, and the run can be replayed once the cause is fixed.
Yes. A routine message, such as an acknowledgement, goes out on its own. Quotes, bulk sends, orders and spending wait for a person's approval.
No. The platform is self-hosted and the workflows are exportable and documented.
Anything with an interface to talk to. The audit lists what you have first.
The other disciplines

Automation needs clean data and a site that captures it.

Infrastructure The site goes down and nobody can tell you why. See Infrastructure Web presence The site looks right and brings in nothing. See Web presence Data The customer list lives in four places. See Data

Start here

Start with the job someone does twice.

Twenty-five minutes to confirm the problem is one BespokeForge can solve. If it is, the audit follows: €450, fixed.

Start with the audit Send a message

Book the free 25-minute call

First, twenty-five minutes to confirm this is a problem BespokeForge can solve. If it is, the audit follows: €450, fixed, and the written record is yours whatever you decide. What the audit covers

October 2026

25 minutes, Google Meet Times in Africa/Lagos.